Available only on brother ca.
Brother printer touch screen not responding.
The printer itself works still all necessary lights are on the screen simply doesn t work.
Am i missing something obvious like a simple push of.
If you cannot perform steps 3 through 7 due to the panel not working please contact our technical support through live chat or ask a question at the top of the page.
I have a brother pc 8500 machine.
If you are unable to perform steps 1 through 5 due to the panel not working refer to warranty and service options listed below.
Depending on the severity of the issue you may not be able to calibrate the touchscreen.
Turning the power on off while the print monitor screen is displayed may cause the printer driver to go off line and make printing impossible.
In this case open the printers printers and faxes devices and printers folder on the computer and check if your printer driver is shown as off line.
This can scratch and damage the screen.
The printer has a one year limited on site warranty.
If the display is still blank try to tilt or move up or down the lcd display and also try a different known working electrical outlet at your location.
Depending on the severity of the issue you may not be able to calibrate the lcd.
The touchscreen display has stopped working.
Touch panel is malfunctioning.
If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.
If i leave the machine off for several minutes then turn it back on it will often respond but not always.
Only use plastic or wooden objects.
If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments.
Available only on brother ca.
Enjoy the convenience of using apps to print from and scan to smartphones and tablets when you install a compatible brother device in your home office workgroup or business.
The touch screen does not always respond when i put in a command.